Project Management

The Project Management Office (PMO) is responsible for the management of IT projects from initiation, planning and analysis through execution and go-live.

Examples of IT projects:

  • Software development
  • Hardware installations
  • Network upgrades
  • Cloud computing and virtualization roll-outs
  • Data management projects
  • Implementing IT services
  • Assessments
  • Public-facing websites or technology


Project Management Office Objectives

The Project Management Office (PMO) is a strategic functional unit within the Enterprise Technology Strategy and Services (ETSS) that promotes and advances consistent Project Management principles and processes for all IT projects.

The objectives of the PMO are to:

  • Implement and maintain governance and disciplined project management
  • Create internal controls
  • Ensure a common execution process
  • Provide transparency to project status across the project portfolio


  1. Higher project completion success rate – high quality deliverable, on time and on budget
  2. Expectation level set: Unilateral project execution roadmap that ensures all projects are executed in the same manner
  3. Efficiency: leverage same tools and process for each projects
  4. Early problem detection so resolution can be apply before it is too late
  5. Portfolio management and better project health visibility

Project Phases and Execution

The PMO ensures the use of project management best practices, including standardized project plans, project schedules, risk plans, and budgets.

When a project is identified, the Project Sponsor and Agency IT Manager present the project for consideration to the Project Review Board (PRB). If the project is approved by the PRB, then a Project Manager will be assigned. The Project Manager is responsible for managing the project at all phases and keeping the scope, budget, timeline, and resources on-track.

Project phases include:

Initiation: Project initiation, project charter, and governance review

Planning and Analysis: Project plan and requirements

Execution: Design, development, testing, and readiness to Go Live

Implementation and Close out: Implementation in production, lessons learned and transfer to operations/maintenance


Learn more about the Project Review Board

Flow chart of decision framework